Longer than most people expect. Where a fixed term applies, HR platforms are commonly sold on 24, 36 or 60-month terms, with written noticerequired to stop the agreement renewing into another full term. Here’s how those terms work — and what to look for in yours.
The fixed-term lengths most commonly offered. 36 months is often the default presented at the point of sale.
Fixed-term agreements typically require notice in writing, three to six months before the end of the current term, to stop the agreement continuing.
Where a renewal clause applies, missing the notice window means the agreement continues automatically for the same period again — another full term.
Many agreements allow the fee to be reviewed at the end of the initial term and each renewal period. Check whether yours caps the increase.
General guidance describing patterns common across the UK HR software market, not a statement about any particular supplier. Individual contracts differ considerably — always check your own agreement.
On a 36-month term with a six-month notice requirement, your real decision point arrives six months before the term ends — two and a half years into a three-year contract. Miss it, and an agreement with a renewal clause continues automatically for the same period again, often at a reviewed price.
Leaving mid-term is usually worse, because most fixed-term agreements attach a charge to early exit. The cheapest way out of any of them is simply to not miss the window.
It varies by supplier and by how you buy. Monthly rolling products have no term at all. Where a fixed term applies, 24, 36 or 60 months are the lengths most commonly offered across the UK market, with 36 months often presented as the standard option.
On monthly rolling products, usually none — you cancel in-app. Fixed-term agreements commonly require written notice three to six months before the end of the term, from either party, expiring at the end of the current period rather than whenever it is sent. Your own agreement is the authority on this.
Many fixed-term agreements do. Where an automatic renewal clause applies, the contract typically continues for the same period again unless notice is given in time — so a 36-month term can renew into another 36 months. Look for the words "shall continue" or "shall automatically renew" in your termination clause.
Often, yes. Fixed-term agreements frequently include a clause allowing the fee to be reviewed or increased for the following contract period. Check whether yours caps the increase, and whether the cap is a fixed percentage or linked to an index.
That depends on your termination clause. Early-exit terms vary a great deal between suppliers and between contracts with the same supplier, and many attach a charge for the remaining commitment. Read the clause and take your own advice if the sums are significant.